AIPT Support
Contact us
Email us at joeshwoa.george@gmail.com — please include your device type (iPhone/iPad/Android), the app version (Settings → About), and a short description of the issue.
Email SupportFrequently asked questions
How do I restore my data on a new device?
Sign in with the same account (Google, Apple, or email) you used originally, from Settings → Account. Your saved plans, workout history, and progress sync automatically.
Does AIPT work without an internet connection?
Yes — workout plans, the exercise library, calculators, and logging your saved plans work fully offline. Signing in, syncing across devices, and cloud-only features (such as AI photo food analysis) require an internet connection.
How do I remove ads?
On the web and Android apps you can contact support for an access code, or watch a short rewarded ad where available. The iOS App Store build is free and ad-supported with no paid ad-free unlock.
How do I delete my account and data?
Email us at the address above from the email associated with your account and we will delete your account and synced data. See our Privacy Policy for details.
The app crashed or isn't working — what should I do?
Please update to the latest version from the App Store or Google Play first. If the problem continues, email us a description of what you were doing when it happened, your device model, and OS version, and we'll investigate.